What materials are your products made from?
Our bracelets are made from red satin while the charms and beads are gold plated or gold filled; see specific item description for details.
Are bracelets one size fits all?
Yes, our red bracelets are adjustable and can go up to 8in. Gold chain bracelets are typically about 7in. Please see specific item description for details.
How do I take care of my jewelry?
We want you to get the most out of your luxuries which is why we recommend that you do not shower or swim with them. Simply wipe with a dry cloth.
How long does it take to produce my order?
It typically takes between 10-15 business days; however, we try to produce orders much faster when time permits. We’re a small business but work as fast as possible for you.
How long does shipping take?
Once items have been produced and package is ready to go out, it takes 3-5 business days for Standard Shipping.
Who can I contact for customer service?
Please contact email@example.com for any inquiries.
Can I change my delivery address if I already placed my order?
Please email firstname.lastname@example.org immediately with the subject line “ADDRESS CHANGE”
Can I track my order?
Once your order has been fulfilled, a tracking code will automatically generate and will be emailed to you.
Can I return my order?
You may return unworn items for store credit within 7 days of receipt (according to USPS timestamp). Shipping costs are the customer's responsibility. Please email email@example.com with your order number for return authorization.
Do you wholesale?
Yes! Please contact firstname.lastname@example.org for further information.
How can I collaborate with Lucky Luxury Co.?
For all collab inquiries please contact email@example.com